Shipping policy
ENJOY FREE WORLDWIDE SHIPPING ON ALL ORDERS
All orders are processed within 7–10 business days. Once processed, you will receive a tracking number via email. Estimated shipping time is 25–35 business days. Total estimated delivery time is 5–7 weeks from the date of order placement.
Please note that these are estimates and may vary based on your location, customs processing, or unforeseen global events.
Taxes & Tariffs
All duties and taxes are included within the cost of shipping. If you receive any communication from customs, please email us with your order number so we can assist you promptly.
Lost/Damaged Packages
NightGuard is responsible for your order until it reaches our third-party shipping partner. Once a package leaves our fulfillment center, shipping-related issues must be handled directly with the carrier. However, our Customer Support Team will do their best to assist you in resolving any issues.
Incorrect Mailing Address
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an incorrect address due to a customer input error.
Shipping Terms of Service
By ordering from NightGuard, you confirm that you have read and understood our shipping policy and assume responsibility for your order once it leaves our fulfillment center.
Contact Us
Have questions? Reach out to our support team — we're happy to help!